Shipping policy

Dispatch dates

Under normal circumstances, we only ship orders placed before Thursday morning. This precaution is to prevent the chocolates from being stuck in the carrier's warehouses during the weekend, with the risks inherent in this situation.
Orders placed on Thursday afternoon and Friday, will be processed on the following Monday. The same procedure applies to the eve of public holidays in Portugal.

Shipping deadlines

Orders will be shipped within 24 hours of receipt. Deliveries in mainland Portugal are usually made within 1 day, in Europe it has a transit time of 1 to 3 business days. However, once delivered to the carrier, we cannot guarantee the transit time. Delays may occur, especially at festive times, so we advise you to place your order in advance.
We are not responsible for the tracking of your order, however, if you contact us, we will send a number of the waybill that will let you know its status.

 

Continental Portugal
 
Rate Name Condition Price
Standard 0 Over €50 Free
Standard 1 0kg–2kg €4.40
Standard 2 2kg–5kg €5.60
Standard 3 5kg–10kg

€7.70

Standard 4 10kg–15kg  €9.30
 
United States (USA)
 
Rate Name Condition Price
Standard 1 0kg–2.5kg €50
Standard 2 2.6kg–5kg €68
Standard 3 5.1kg–7.5kg €83
Standard 4 7.6kg–10kg €109

 

Mainland Spain and Andorra
 
Rate Name Condition Price
Standard 1 0kg–2kg €7.10
Standard 2 2kg–5kg €7.10
Standard 3 5kg–10kg €8.90
Standard 4 10kg–15kg €10.70

 

Europe Zone 1
Denmark, France, Germany, Austria, Belgium, Czechia, Italy, Luxembourg, Netherlands, Poland, Switzerland
 
Rate Name Condition Price
Standard 1 0kg–2kg €19
Standard 2 2kg–5kg €19
Standard 3 5kg–10kg €28
Standard 4 10kg–15kg €35

 

Europe Zone 2
Finland, Bulgaria, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Slovakia, Slovenia, Sweden
 
Rate Name Condition Price
Standard 1 0kg–2kg €22
Standard 2 2kg–5kg €22
Standard 3 5kg–10kg €30
Standard 4 10kg–15kg €37